Last updated: August 7, 2026
Using the service
Users must provide accurate account information, protect login credentials, and use the service only for lawful inspection business activities. Access may not be shared outside the roles authorized by the customer company.
Customer responsibilities
Customers control the inspection, client, property, media, and report information submitted to the platform. Customers are responsible for professional judgments, report content, required disclosures, and compliance with applicable inspection standards and laws.
Platform availability
We work to keep the platform reliable and secure, but availability may be affected by maintenance, provider outages, network conditions, or events outside reasonable control. Offline features do not replace appropriate business continuity practices.
Intellectual property
Customers retain rights to their submitted content. HomeInspection Flow and its software, designs, documentation, and branding remain protected by applicable intellectual property laws.
Third-party services
Some features may rely on third-party providers such as cloud hosting, maps, identity providers, artificial intelligence services, and payment processors. Their separate terms may apply.
Warranty and liability
The platform supports inspection operations but does not perform inspections or replace professional expertise. Specific warranties, service levels, liability limits, and commercial terms may be stated in a customer agreement.
Contact
Questions about these terms can be sent to legal@homeinspectionflow.com.